Privacy Policy

This Privacy Policy explains how Playmora Pty Ltd collects, uses, stores, and protects personal information when you visit our website or use our services.

What We Collect

We may collect your name, email address, phone number, business name, delivery address, and enquiry details when you contact us, request a quote, or place an order. We also collect technical information such as IP address, browser type, and device information through standard website analytics.

How We Use Your Information

We use personal information to respond to enquiries, process orders, arrange delivery, provide maintenance services, and improve our website and customer experience. We do not sell personal information to third parties.

Legal Basis for Processing

We process personal data based on contractual necessity, legitimate business interests, legal obligations, and consent where required. For users in the European Economic Area, our processing is carried out in accordance with the General Data Protection Regulation.

Cookies and Tracking

Our website uses cookies to improve functionality and analyse traffic. You can control cookie preferences through your browser settings. For more details, please review our Cookie Policy.

Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. Access to personal data is restricted to employees and contractors who need it to perform their roles.

Third-Party Services

We may use trusted third-party service providers for payment processing, freight delivery, and website analytics. These providers are bound by confidentiality obligations and are only permitted to use data for the services they perform for us.

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. You may also object to processing and request a copy of your data in a portable format. To exercise these rights, contact us at playmora@gmail.com.

Retention

We retain personal information for as long as needed to fulfil the purpose for which it was collected, including legal, accounting, and warranty requirements. When no longer required, data is securely deleted or anonymised.

Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.